In today’s fast-paced business world, communication is key. For small businesses and SMEs, having a reliable and cost-effective phone system is crucial for success. That’s where Voice over Internet Protocol (VoIP) comes in. VoIP is a technology that allows you to make and receive calls over the internet, rather than using traditional phone lines. Not only does it offer more flexibility and features, but it also comes at a fraction of the cost of traditional phone systems.
However, with so many VoIP providers out there, it can be challenging to choose the right one for your small business. That’s why we’ve done the research for you and narrowed down the top 6 best VoIP providers for small businesses in the UK. So, without further ado, let’s take a look at our top picks.
1. Vonage
Vonage is a well-known name in the VoIP world, and for a good reason. It offers a range of features, including unlimited calling, a virtual receptionist, and call forwarding. Its pricing plans are also very competitive, starting at just £9 per month for their basic plan. Plus, with its user-friendly interface and excellent customer support, it’s an excellent choice for small businesses looking to make the switch to VoIP.
2. RingCentral
RingCentral is another popular VoIP provider that caters to small businesses. Its plans come with unlimited calls, video conferencing, and even team messaging. What sets RingCentral apart is its integration with popular business tools like Salesforce, Google Workspace, and Microsoft Office. It also offers a mobile app, making it easy for you to stay connected on-the-go. With plans starting at £7.99 per month, it’s a cost-effective option for small businesses.
3. Ooma
Ooma is a VoIP provider that prides itself on its crystal-clear call quality and advanced features. Its plans include unlimited calling, virtual fax, and a mobile app. Ooma also offers a unique feature called “Ooma Office Pro,” which allows you to set up a virtual receptionist and call forwarding. While its pricing plans are slightly higher than others on our list, starting at £14.99 per month, its features and call quality make it worth considering.
4. 8×8
8×8 is an all-in-one communication solution that offers VoIP, video conferencing, and team messaging. Its plans come with unlimited calling, auto attendant, and voicemail transcription. It also allows you to set up virtual extensions for each employee, making it easier to manage calls. With its affordable pricing plans starting at £8 per month, 8×8 is an excellent choice for small businesses looking for a comprehensive communication solution.
5. Grasshopper
Grasshopper is a VoIP provider that caters specifically to small businesses. Its plans come with features such as call forwarding, voicemail transcription, and a mobile app. What sets Grasshopper apart is its “vanity numbers” feature, allowing you to choose a customized phone number for your business. Its pricing plans start at £12 per month, making it a budget-friendly option for small businesses.
6. Nextiva
Last but not least, we have Nextiva. This VoIP provider offers a range of features, including unlimited calling, virtual receptionist, and call recording. It also offers excellent customer support, with 24/7 live chat and phone support. Nextiva’s pricing plans start at £14 per month, making it a slightly more expensive option, but its features and customer support make it worth considering for small businesses.
In conclusion, choosing the right VoIP provider is crucial for small businesses looking to improve their communication and cut costs. While there are many options available, the 6 providers mentioned above stand out for their features, pricing, and customer support. So, consider your business needs and budget, and make the switch to VoIP to take your communication to the next level.
